Sloppy, Overcooked Burgers at The General Greene

The General Greene
229 Dekalb Avenue, Brooklyn NY 11205; map); 718-222-1510;
Cooking Method: Grilled
Short Order: 70/30 Angus blend looks good on paper, but you can't eat paper. Potentially good burger hampered by overcooking and sloppy assembly
Want Fries with That? No fries on offer, comes with salad
Price: $11
I haven't had much luck with burgers lately. Last week I took a gamble on an organic burger from Organique that was far better than it had any right to be, but was still not exactly the soul satisfying experience I crave. The week before that I had a perfectly average burger at Coopertown Diner and the worst burger I have ever eaten at the apparently defunct Bamn. According to Eater, Bamn has been closed for several days and is going to be replaced by Baoguette, a Vietnamese style sandwich shop. In a way it is too bad that Bamn closed, not only because of the people and automat machines that are out of work but also because I can no longer name it as the worst burger in the city. Although people argue incessantly about who makes the best burger, no one argues about the worst, which is why I don't mind naming one.
That doesn't mean I want to find an immediate replacement for Bamn. I am far more interested in reviewing a burger I can recommend rather than one to avoid. With that in mind I decided to venture into Brooklyn to try out a hamburger that had received quite a bit of press when it debut last year.

The hamburger at the General Greene was designed by Ryan Skeen who consulted there between his time at Resto and his current positions as chef at The Irving Mill. Unlike Skeen's prior effort at Resto and the burger on his current menu, both of which contain pork, the burger at the General Greene is 100 percent Angus beef sourced from DeBragga. It purportedly has a 70/30 lean to fat ratio and comes on a perfectly realized plain white bun with cheddar cheese, pickles, onions and aioli. The burger is hellaciously grilled—thick hash marks are seared into the flesh—and it produces a thick outer crust.

Unfortunately, it also produced an overcooked burger. I ordered mine rare, but what came out was mostly medium. The beef was quite dry, not exhibiting much in the way of juiciness and the bun—its minimalist virtues aside—was a bit on the stale side. The cheese was, however, nicely melted to the point of appearing like a translucent veil blanketing the patty. I sent the overcooked burger back hoping that the replacement would be a juicier, the bun fresher, and the cheese as perfectly melted.

The second burger was delivered to the table by a manager who plunked it down on the table with nary a word and the body language that intimated that he felt it was my fault that the first burger was overcooked. The service was not the only thing that was sloppy—the burger looked like it had literally been thrown together. While the first burger, despite its other faults, was delicately assembled—the ingredients piled carefully on each other, the aioli sparingly applied, and the bun balanced carefully on top, appearing to hover above the burger—the second burger was a bit of a mess. Despite its diminutive size, it also made a mess by leaving my hands very greasy, but the grease was not from beef juice.

The main culprit was the aioli that was slathered on in such a great quantity that it threatened to obfuscate everything else. Certainly the beef—juicier than before but still not as much as one would expect of a 70/30 blend—had a hard time competing with its flavor, and the bread (again slightly stale) a hard time dealing with its viscosity. The impressive char was still there and the nutty cheese was again nicely melted, but the possibility of synthesis was lost to the heavy spackling of aioli. Although the burger had such potential on paper, the execution was ultimately lacking.
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7 Comments:
"overcooked" is generous. This burger had really strong burnt taste... It's the most dominating flavor of the burger. The outter crunch is really impressive though, but that's probably due to the whole burnt thing. The crunch is fun though.
foodinmouth at 10:53AM on 03/10/09
I thought the flavor & appearance was fine when I had it this past sunday. However my issue (and my wife's issue as well) was that it was way too super salty.
Another thing I had an issue with was the fact that fries was not even an option. If this were a health food joint I'd understand that's part of the schtick, but it's not, and there's no excuse not to have a fryer, which is what they claimed. I have a deep fryer at home, so there's no excuse for a restaurant not to.
Regarding the service though, I must say that the people who served me were nice and gracious.
Paystyle at 11:02AM on 03/10/09
Bun on the stale side? That is the sure fire sign that Skeen consulted on that matter. Both times I tried the burger at Resto when it first opened that bun was stale.
ESNY1077 at 11:25AM on 03/10/09
@Paystyle they are not really a burger and fries place. Their shtick is small plates so they probably want you to order another dish as a side.
I've eaten here on several occasions although I've never had the burger. Twice is was quite good, once not so great. The most annoying thing about the place is the baby food jars they serve beer in. Charge me an extra dollar and give me a real pint.
bobbob at 11:32AM on 03/10/09
@Nick, sounds like a miserable experience my friend I hope they still have that great radish salad...
Joe DiStefano at 6:59PM on 03/10/09
I've had the burger twice, both times rare and I have to say, other than a bit too much salt, that it was delicious. Considering your before and after burger descriptions someone wasn't pleased with your reorder.
I don't think I ever send anything back at a restaurant and its hard to say that I ever will, mostly because I don't think its worth the aggravation or the wasted food. And because I'm a wimp.
alastor at 9:59PM on 03/10/09
I agree. I had one for lunch yesterday. I thought it was the perfect size to hold and eat. It was ordered medium and arrived as such. I thought the cheese had a great flavor and the pickles had a little different taste as well. The beef/juiceiness wasnt the best I have had, but its a pretty good burger.
Homer23 at 1:45PM on 03/20/09